"Son of a gun, those Corporate folks were right."
-- Donna Donovan, publisher of the Observer-Dispatch in Utica, N.Y., in a column today saying the 2006 Information Center concept had been, in retrospect, the right move. A year after Corporate renamed its newsrooms, Gannett sold the paper and three others to GateHouse Media for $410 million. Post-sale, Utica reverted to the original "newsroom" name.
Earlier: In 2008, Donovan said consolidating customer service didn't work.