Thursday, May 03, 2012

Here are the latest reports of a NewsGate crash

Anonymous@5:45 wrote moments ago: "We are in the midst of another lengthy crash -- almost four hours. That's four hours of lost production time and four hours of late pages. That's four hours of people standing around doing nothing."

Earlier, we heard from Anonymous@5:15, who said: "Our NewsGate system has been down almost the entire day. Now we're being informed those who were logged on when it conked out may be kicked off. This is so unbelievable."

With these latest reports, I've now created a NewsGate tag to more closely follow this ongoing problem in what should be a mission-critical system.

Earlier: Big computer outage draws 79 comments last month. Plus: Reader says sites "scramble" after NewsGate fails in January.

18 comments:

  1. So frustrating .... Want to scream....

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  2. NewsGate is as big a joke as this company has become.

    Certainly Ms. Martore and others in the executive suite don't care if USA Today doesn't get published in print one day. But the online and other digital platforms are suffering from this disaster as well. And didn't we bet the company on those platforms?

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  3. So our 5,000 journalists cannot provide a timely Hometown advantage? Shameful.

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  4. How many more times is this system supposed to fick everything up? Who's accountable for this mess?

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  5. Why should Martore care? It not about the content. Never has been, never will be.

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  6. got an email at 6:26 central time...everyone log off, we are rebooting the system and if people are still logged on it will take that much longer to reboot...weren't give a estimated time for reboot...by morning???

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  7. Louisville is loving this, with the Derby and all. Too bad there wasn't an "opt-out" option.

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  8. Testing, Occupy Derby 2012...testing.
    Yep, it's working.

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  9. The opt-out option will be coming this summer, to all who were "asked" to take the buyout and didn't.

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  10. Louisville has to run an extra 65k for Derby visitors.Running two presses so need double the plates. Still Oaks on Fri & then Derby to get through. DejaVu all over again.

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  11. Glad I left when I did.

    I would be

    Stark
    Raving
    Mad

    by now

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  12. It's worth finding a new job just to get away from this cluster-f of a computer system.

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  13. Bless the day when Wave2 and NewsGate both dive the same evening.

    With our luck it will be election night.

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  14. Isn't technology wonderful??

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  15. Backup plan, Microsoft Publisher. They have the best clipart!

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  16. Yeah, speaking of clip art, we could have used some. Of course the RTC had to scramble once the sites were back up, and we were wondering if we'd ever get our pictures back last night/early this morning. Oh, for the days when we could tone art at our own site. ...

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  17. Can't wait for the Newsgate upgrade that's coming Sunday. We'll have our usual huge Sunday crew working and of course we expect the changeover to go smoothly.

    (jk on the huge crew)

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  18. One of my favorite quotes of the night:

    It may take up to 10 tries before you can log in.

    ReplyDelete

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