At peak times, pages for digitalfreepress.com loaded slowly or not at all, the Detroit Free Press told readers this morning, a day after the Gannett paper and The Detroit News radically curtailed home delivery in favor of the Web, plus new, slimmer print editions. I had the same problem moments ago today -- but only with the Freep; the News' version loaded without a hitch.
The paper told readers in a front-page note (left) today that it's "working closely with our vendor, Tecnavia, to increase server capacity. The e-Edition is an option that many readers are enjoying and we hope to have it running much more smoothly today. We thank you for your patience.''
More than 500,000 copies of the new condensed print version got printed yesterday, and offered free as part of the first day's promotion. But Nancy Nester, 51, a program coordinator at a traumatic brain injury center who subscribed to both papers for years, didn't pick up either one. "I don’t have time to stop at the store," she told The New York Times. "That’s why I have home delivery."
Returns today termed 'huge'
Many copies of the new, slimmer print Freep were returned from racks, even though they were free, says Anonymous@7:19 a.m.:
"I'm in single-copy at Detroit newspapers and the returns this morning are HUGE from yesterday's big launch where the papers were GIVEN AWAY. All stops are not back yet, but early figures indicate more than half of News and Free Presses are coming back UNSOLD (oh, ungivenaway I guess). This despite a huge ad campaign and huge signage indicating the papers were free at the stores."
Can anyone else confirm -- and add detail? Please post your replies in the comments section, below. To e-mail confidentially, write gannettblog[at]gmail[dot-com]; see Tipsters Anonymous Policy in the green rail, upper right.
Hunke on delivery switch
Here's Dave Hunke, CEO of the Detroit Media Partnership joint operating agency, describing that publishes the Freep and the News:
[Today's front page, Newseum]