Monday, December 10, 2007

Cincinnati tip: E-mail slows in Corporate switch

A Gannett Blog tipster, passing along a memo sent today in Cincinnati, writes: "Remember a little while ago when Craig Dubow was bragging about how our new e-mail setup is 'state of the art'?"

Well, I guess he didn't get the memo at The Cincinnati Enquirer. Subject: E-mail slowness.

"Due to all of our mailboxes being moved to corporate, we are now using more bandwidth to connect corporate. This is causing connectivity issues with email, internet, and Indianapolis (RTC). Within the next week, IT will be sending out emails to Enable Cache Mode on your Outlook client. Enabling Cache Mode will download your email from corporate to your local drive so your Outlook will not be constantly communicating with the corporate servers. This should help alleviate some of the load on the network device and help the performance of your Outlook client. Corporate is also looking into upgrading the network device that is getting overloaded.''

Translation: We're doing things on the cheap, and this time that means e-mail's going to be extra slow for a while. (We love you IT guys, but can't you write in plain English?)

Is anyone else having this problem? E-mail me here. Plus, send link suggestions, tips, snarky letters, etc. See Tipsters Anonymous Policy in the sidebar, upper right. Or leave a note in the comments section, below.

[Image: this morning's Enquirer, Newseum]

4 comments:

  1. We're having that trouble in our humble little paper too. However, Corporate claimed that we were the first paper to experience this slowness problem.

    Things that make you go "hmmmmm..."

    ReplyDelete
  2. To translate your translation: There is a new service being implemented and there are some startup kinks to work out. Therefore Gannett must be "cheap" because they are still working out the issues.

    Has anyone ever seen an editorial or advertising system go in that didn't have some startup issues? Let's go back to hot type because not to do so would be cheap.

    ReplyDelete

Jim says: "Proceed with caution; this is a free-for-all comment zone. I try to correct or clarify incorrect information. But I can't catch everything. Please keep your posts focused on Gannett and media-related subjects. Note that I occasionally review comments in advance, to reject inappropriate ones. And I ignore hostile posters, and recommend you do, too."

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